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Change the Conversation, Change the Culture: Mastering Tough Talks
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Change the Conversation, Change the Culture: Mastering Tough Talks

7/8/2020
When: Wednesday, July 8, 2020
11:15 AM
Where: Virtual Meeting
United States


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High-stakes conversations take place, or are avoided, every day within organizations that have a profound effect on the bottom line and culture.  This presentation prioritizes and connects communication to business strategy by promoting dialogue that leads to superior decision making, builds trust and teamwork, and resolves issues more efficiently.  This interactive program will provide attendees with immediate “take home” action items to strategically position leaders to initiate cultural change, from the C-Suite to the front desk, which lead to greater organizational profits and talent retention.  


As a certified conflict resolution expert, Colene gives practical tips to help attendees have conversations that address differences of opinion to resolve issues; she calls them Tough Talks.

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